Technical Operational Precision
StayNaija is an industrial-grade system designed to align every operational event with your financial records and optimize hotel revenue.
Hardware Enforcement
63A Smart Circuit Breakers
Every room is wired through a dedicated 63A IoT contactor. Standard 16A relays often fail under the startup surge of 2HP air conditioning units; our 63A threshold ensures industrial-grade stability and longevity.
Secure Distribution Infrastructure
All hardware is housed in custom-fabricated, padlocked steel enclosures equipped with magnetic tamper sensors. Any unauthorized opening triggers an instant WhatsApp alert to management.
7-State Room Machine
Clean & vacant. Power: FULL OFF.
Room inspection. Power: LIMITED (10 min expiry).
Verified payment. Power: FULL ON.
Cleaning. Power: LIMITED (30 min expiry).
Pending verification. Power: LIMITED.
Under repair. Power: GM Approval required.
Payment Workflows
Floating Payment Protocol
Staff log funds into a "Floating Credit" pool before activating Touring mode. Once a room is selected, the credit locks permanently, eliminating the "just looking" excuse for unrecorded occupancy.
POS Terminal API Push
The software automatically pushes the exact charge amount to the physical Android card terminal. Staff cannot manually type a lesser amount during checkout.
Cash Under-Pricing Trap
The system compares manually entered cash against standard rates. Discrepancies allow power activation (to avoid guest friction) but trigger instant GM alerts for audit.
CRM & Retention
Automated Guest Profiling
Mandatory collection of phone numbers during check-in allows the system to calculate Lifetime Value (LTV) and visit frequency automatically.
Digital WhatsApp Receipts
Automated dispatch of official payment receipts to the guest's WhatsApp serves as a digital handshake and confirms the transaction is logged.
Verified Review Engine
Review requests are only sent to guests with verified transactions, ensuring only actual paying guests can influence your public rating.
Core System Principles
Immutable Ledger
Once a payment is logged, it cannot be deleted or modified. Errors must be corrected via an official Manager Override, which appends a new, indelible row to the audit log.
Offline Resilience
The system features a Local Area Network (LAN) Fallback. If cloud internet drops, the system caches transactions locally and dispatches hardware commands over the hotel's Wi-Fi.
One-Way Outbound API
Confirmed payment data is pushed to legacy PMS software (Opera, Cloudbeds) without allowing them to control hardware—keeping your security unbreachable.
Implementation FAQ
Do I need to change my existing door locks?
Not necessarily. If you already have electronic hotel locks (RFID/Keycard), our IoT gateway usually integrates directly with them. We only recommend replacing locks if yours are purely mechanical or outdated.
What happens if the hotel's internet goes down?
The system switches to Local Mode. The hotel's local network continues to handle room activations and check-ins. All data is cached and automatically synchronized to the cloud once connectivity is restored.
Does it work when the national grid goes off?
Yes. The core StayNaija hardware operates on a low-power loop backed by dedicated inverters. Even during extended grid outages, your smart switches, verification systems, and door locks remain 100% operational.